Refund policy

Return and Refund Policy

Returns

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must include original packaging when applicable.
• Proof of purchase is required.

Return Process

To start a return, please contact our customer support team with your order number and reason for return.

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you regarding your refund status.

Approved refunds will be processed to the original payment method within 5 to 10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will review your request and provide an appropriate solution.

Non Returnable Items

Certain products may not be eligible for return due to hygiene, safety, or customization reasons.