Shipping Information
Thank you for shopping with Trendz. We are committed to processing and delivering your orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1 to 2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location:
- Domestic Orders: 3 to 7 business days
- International Orders: 7 to 15 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment in real time.
International Shipping
We proudly ship to customers in many countries worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address information.
Delayed or Lost Packages
While we work with trusted shipping partners, unexpected delays can occasionally occur. If your package has not arrived within the estimated delivery timeframe, please contact our customer support team, and we will be happy to assist you.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help and will respond as quickly as possible.